Perhaps you just want to know we are an approachable family business who care about doing what we do, well, and with attention to detail. Whether that’s product design or quality of service.
Hopefully you will take heart from the independent reviews Feefo collect from our customers which show a 97% rate for our customer service as good or excellent, and 99% rate our products as good or excellent. A bit of back ground - Since 1994, the Henchman business has been the pioneer of safer hedge cutting platforms and garden ladders, launching it’s first model at RHS Chelsea some 20 years ago.
The Platform Tripod Ladder being the latest success story on this journey. Following a luckily not too serious fall whilst hedge cutting from a ladder, came the realisation that typical step ladders were never designed for garden or uneven terrain. Father and son team, Mike and Tom Kitching, initially developed the first Wheeled Henchman platform for Tom’s GCSE woodwork project. He scraped a C grade pass! With ongoing input from designers and engineers, the company now presents a broad range of products designed to be really useful, long lasting and excellent value.
Henchman’s customers include several Royal households, the NHS, RHS, National Trust, 100’s of councils, schools, colleges, nationwide landscape gardeners and predominantly, tens’s of thousands of householders. All appreciated in equal measure. Thank you customers!